Shipping & Refund Policy

Shipping

Items are shipped via USPS Media Mail or International First Class Mail. Shipping rates start at $4 for the United States, $11 for Canada and $17 for the rest of the world. If you need your items faster, please order by phone at 1-888-378-9854 for expedited shipping.

USA

1 pound: $4
2-4 pounds: $5
5-9 pounds: $7
9-15 pounds: $10
15-19 pounds: $12
Over 19 pounds: call the office

Canada

1 pound: $11
2 pounds: $18
2-3.5 pounds: $28
3.5-8.5 pounds: $41
8.5-19.5 pounds: $54
Over 19.5 pounds: call the office

All other countries

1 pound: $17
2 pounds: $26
2-3.5 pounds: $39
3.5-8.5 pounds: $60
8.5-19.5 pounds: $78
Over 19.5 pounds: call the office

Refund Policy

Items are non-refundable. If defective or damaged, they must be returned within 30 days of purchase for the same title replacement. Defective or damaged items should be returned via a trackable shipping method (UPS, Fedex, USPS Certified Mail) with a brief explanation. The SAA will refund the cost of shipping for the damaged or defective items. Please include a receipt of the shipping charge with the returned item.